UPDATED CONTACT LENS POLICY
*ATTENTION NEW PATIENTS: Per office policy, as a new patient, you will not have your contact lens fitting at your initial exam. A separate contact lens fitting will need to be scheduled.
*Attention: Any questions regarding benefits and charges must be addressed with our receptionist PRIOR to the contact lens fitting. Our doctors will be under the understanding that you understand your benefits.
Please review the standard of care policies with regard to contact lenses, as well as our office policies on evaluations and refits.
Delaware State Law dictates that contact lens prescriptions are valid for 12 months from the date of service. After that 12 month period, all contact lens patients are therefore required by law to schedule an exam and contact lens evaluation to renew the contact lens prescription. We regret we are unable by law to refill or approve an order from another vendor, and an expired prescription or if the supply that takes you beyond the expiration date.
The contact lens evaluation is in addition to, and in conjunction with, the eyeglass exam, and therefore has a separate and additional fee. This portion of the exam includes analysis of tear film and corneal health, assessment of corneal topography, evaluation of lid conditions, analysis of fit, and recommendations including lens modality, replacement schedule and cleaning products.
It is the patient’s responsibility to maintain an adequate supply of contact lenses throughout the year. We are unable to supply emergency contact lenses*. It is suggested that all contact lens wearers also have a current pair of glasses in the event that they are out of or unable to wear their contact lenses.
There are refit fees associated with changing the brand or type of contact lenses that you are wearing. Please be aware of this as you are discussing options with the doctor. These refit fees may include follow-up visits. Fees are based on the complexity of the fitting.
If you are provided with trial contact lenses, it is assumed the commitment will be made to trial the lenses in a timely fashion. Issues presented more than 30 days after an exam may result in an additional refit fee. Any special circumstances requiring deviation from this policy is solely at the discretion of the doctor.
* Trial contact lenses are ONLY dispensed during contact lens fittings.